Friday, July 17, 2026
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Shopping Tips, Guides & Resources

How to Upload Products on TLG Trade: A Step-by-Step Guide for Sellers

tlgtrade
tlgtrade
· 4 min read

Creating your TLG Trade shop is the first step towards building your online presence. The next important step is uploading your products so customers can discover what your business offers.

A well-created product listing helps customers understand your products, builds trust, and increases the chances of making successful sales. This guide will walk you through the process of depositing funds, selecting a subscription, and uploading your first product on TLG Trade.
Step 1: Sign In to Your Shop Account
To begin uploading products:

  1. Visit the TLG Trade website.
  2. Click on the Account icon.
  3. Sign in using your registered account details.
  4. Select the My Shop option.
    This will take you to your shop management section, where you can manage your online store.
    Step 2: Recharge Your Shop Account
    Before uploading products, you need to ensure that your shop account has sufficient balance.
    To recharge your account:
  5. Under My Shop, select View.
  6. Navigate to the Recharge option.
  7. Enter the amount you would like to deposit into your shop account.
  8. Confirm the phone number you would like to use for payment.
  9. You will receive an M-Pesa payment prompt.
  10. Complete the payment process.
    Once your payment is successful, your shop account balance will be updated.
    Step 3: Select Your Shop Subscription
    After successfully depositing funds:
  11. Select the Subscription option.
  12. View your available wallet balance.
  13. Choose the subscription package that best suits your business needs.
  14. Click Subscribe Now.
    Your subscription will determine the available features for managing your shop.
    Once your subscription is active, you can proceed to upload your products.
    Step 4: Access Product Upload
    To add a new product:
  15. Return to your shop by pressing Back to Shop.
  16. Select the Upload Product icon.
  17. You will be directed to the New Product Creation page.
    The product creation process consists of four main sections:
  18. Basic Information.
    The first section requires you to provide important product details. Fill in the following information:
    ❖ Product Name: Enter a clear name that customers can easily understand. Example:
    Instead of:
    "Item 001"
    Use:
    "Wireless Bluetooth Headphones"
    ❖ Product Type: Select the appropriate product type.
    ❖ Category and Sub-category: Choose the category that best describes your product. This helps customers find your products easily when browsing TLG Trade.
    ❖ Product Class: Select the relevant product class.
    ❖ Subscription: Your subscription details will automatically appear based on the
    subscription package you selected.
    After completing this section, click Next
  19. Pricing.
    In the pricing section, enter the amount you will charge for your product. You include:
    ❖ Selling Price: The actual price customers will pay.
    ❖ Discount Price: This is the discounted amount of the product.
    Example:
    Selling Product Price: KES 550
    Discount Price: KES 50
    ➽ Offering discounts can help attract customers and encourage purchases.
    After completing pricing details, click Next
  20. Media.
    The media section allows you to showcase your product visually. Upload clear and professional
    images that accurately represent your product. Recommended practices:
    ✅Use clear, high-quality images.
    ✅Ensure the product is visible.
    ✅Use good lighting.
    ✅Include different product angles where possible.
    You may also upload an image of the product packaging; however, the packaging image should not be used as the main feature image.
    ➽ Important Image Guidelines
    TLG Trade allows the use of AI-generated product images as long as they are not misleading or labeled as stock images. To maintain trust between sellers and customers:
    ● Images must accurately represent the product being sold.
    TLG Trade reserves the right to review and flag images that do not meet credibility
    standards.
    ● Misleading images may affect product approval and customer trust.
    After uploading your images, select your preferred feature image click Next
  21. Description.
    A good product description helps customers understand what they are purchasing. You can:
    ❖ Write Your Own Description, Include details such as product features, size, color, benefits, specifications, and usage information.
    ❖ Use the AI Product Description Feature
    TLG Trade provides an AI feature that can generate a product description based on the image you uploaded. This helps sellers create professional product descriptions faster. Review the generated description and make any necessary adjustments before publishing.
    Step 5: Upload Your Product
    After completing all sections:
    ● Review your product information.
    ● Confirm your images.
    ● Check your pricing.
    ● Ensure your description is accurate.
    Click Upload
    Congratulations! Your product has successfully been added to your TLG Trade shop. Customers can now discover your products through the platform.
    Tips for Creating Successful Product Listings
    ❖ Use Professional Images: Customers rely heavily on visuals when shopping online.
    Quality images increase confidence in your products.
    ❖ Provide Accurate Information: Always provide correct pricing, descriptions, and product details.
    ❖ Keep Products Updated: Regularly update prices, availability, and product information.
    ❖ Create Customer Confidence: Transparency and accuracy help build trust between your business and customers.
    Uploading products is an important step towards growing your business online. By creating clear product listings and maintaining an active shop, you increase your chances of reaching more customers and growing your digital presence.
    Discover More. Sell More. With TLG Trade.
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